Orders

Just go to our site https://www.mommymundoshop.com/collections/all,click on the product you like, choose the variant/size, then click Add to cart. When you get to the Cart page, enter the quantity you like then click Update Cart or if quantity is correct, click the Checkout button.You will then be directed to the Shipping page, where you will choose the typeof Shipping method. If you are a Mommy Mundo Passport holder, enter the coupon code that came with your Passport in the Discount field, to enjoy your discount. Then click the Continue to payment method, choose your Payment Method then complete your order by clicking Complete Order.

Youcan pay by credit/debit card via PayPal OR by cash thru Bank Deposit.

ForPayPal

Loginto your Paypal account or choose Pay with Debit or Credit Card. Then follow theinstructions of PayPal as you go along.

ForBank Deposit

Makeyour payment via cash deposit thru:

AccountName: Mommy Mundo Inc.

Bank:Bank of the Philippine Islands (BPI)

AccountNumber: ‎2671-0007-84

FORBANK DEPOSIT PAYMENTS: Proof of payment shouldbe sent to our email (shop.mommymundo@gmail.com) within 48 hours after theorder has been placed. If payment is not received within this time frame, theorder will automatically be cancelled. 

Check our product page, some items are still available for order and you will be informed once items are available

Shipping

For Metro Manila

₱120 below 1 kilo

₱160 1 kilo to below 3 kilos

₱210 3 kilos to below 5 kilos

₱380 5 kilos to below 10 kilos

₱530 10 kilos to below 12 kilos

For orders over 12 kilos we will contact you with the final rate.

For Luzon

₱360 up to 5 kilos

₱720 over 5 kilos up to 10 kilos

₱840 over 10 kilos up to 12 kilos

For orders over 12 kilos we will contact you with the final rate.

For Mindanao

₱430 up to 5 kilos

₱840 over 5 kilos up to 10 kilos

₱990 over 10 kilos up to 12 kilos

For orders over 12 kilos we will contact you with the final rate.

For Visayas

₱400 up to 5 kilos

₱800 over 5 kilos up to 10 kilos

₱940 over 10 kilos up to 12 kilos

For orders over 12 kilos we will contact you with the final rate.

For Mommy Treats

₱ 250 For Greater Metro Manila

₱ 300 for Provincial

For Milk Bombs

₱ 200 For Greater Metro Manila

₱ 500 for Provincial

For Metro Manila orders

2-3 business days after payment is received*

For Provincial orders

3-5 business days after payment is received*

 *Please note that these postage times are an estimate only, and do not account for public holidays, peak periods (ie. Christmas), or internal delays

Returns, Exchanges & Refunds

Should a product of wrong size, you may return or exchange an item within 5 days of receipt, unopened, unused and in its original condition for a full refund or exchange. We reserve the right to refuse an exchange or refund if items are returned non-saleable.

For returns, you will be responsible for any return shipping costs.

Please return items to:

Mommy Mundo Warehouse

Bernal Street

Jemco Bldg.

1609 Pasig, Metro Manila

Refunds* will be returned in the form of a shopping voucher valid for 30 days once we have received and inspected the products are in their original condition. Refund back to the original payment method will be based on a case-to-case basis and subject for approval by Management.

Exchanges* will be sent out within 2 days of receiving the returned product in its original condition.

*subject to terms & conditions stated in our Returns &Exchange Policy that can be found at the footer.

Yes. Pleaseemail us at shop.mommymundo@gmail.com with your order number and state your intention to cancel. We shall cancel the order for you in our system.

Should a product be damaged please email us photos of the damaged items to shop.mommymundo@gmail.com .

We shall assess the items and if they are unused, in its original condition and deemed damaged at the time of shipment we will issue a full refund or exchange.

If items are to be returned, please return items to:

Mommy Mundo Warehouse

Bernal Street

Jemco Bldg.

1609 Pasig, Metro Manila

Refunds* will be returned in the form of a shopping voucher valid for 30 days once we have received and inspected the products are in their original condition. Refund back to the original payment method will be based on a case-to-case basis and subject for approval by Management.

Exchanges* will be sent out within 2 days of receiving the returned product in its original condition.

*subject to terms & conditions stated in our Returns &Exchange Policy that can be found at the footer.

Contact

Email us at shop.mommymundo@gmail.com. Text or Viber us at +639088657245.

You can also send us a direct message on Instagram or Facebook. Links are at the footer.

Our online shop is open 24x7 but processing of orders are from 9am to 3pm during weekdays (excluding Public Holidays).